How to Optimise Reverse Logistics
Returns management, reselling, repairing and refurbishing are all ways to reduce the impacts of returned merchandise.
The Rising Importance of Supply Chain Transparency
Consumers want to buy from brands that share their values. Brands and retailers that are transparent about sourcing and labour practices win shoppers’ trust.
Thinking Outside the Box With Peer-to-Peer Returns
In general, ecommerce returns are a massive and costly headache for retailers. According to a report from the National Retail Federation and Appriss Retail, retailers expect more than $761 billion in merchandise sold last year to be returned by consumers. This staggering number represents about 16.6% of all U.S. retail sales in 2021. As consumers […]
10 Things Merchants Should Know About Buy Now, Pay Later (BNPL)
Consumers spent a lot more time shopping online during the COVID-19 pandemic, and the popularity of ecommerce only continues to rise. With that rise comes a host of new online payment and financing options, including the point-of-sale financing option known as Buy Now, Pay Later (BNPL) As an increasing number of consumers embrace the ease […]
Digital Wallets: A Beginner’s Guide
Digital wallets are becoming increasingly popular as people look for ways to streamline their lives and simplify their finances. In 2021, 49% of total global ecommerce happened with digital wallets, and some analysts predict that will increase to 53% by 2025. In the UK, contactless payments are becoming so popular that they are more common […]
The Clean Beauty Market: By the Numbers
Over the past few decades, clean beauty has moved from the corners of the local co-op to the forefront of retail. More consumers care about sustainable, natural beauty products than ever before — and the clean beauty market and product sales have grown even in the face of the COVID-19 pandemic and an economic downturn. […]
