ESW’s Client Success management model is built on a Strategic Partnership approach with brands to proactively plan roadmaps and influence solutions to successfully grow the business.
Achieve budgeted revenue targets through focused trading management, market expansion and growth initiatives.
Ensuring that we meet and exceed our service performance commitments through continuous delivery and process improvement.
Working together to deliver new capabilities and initiatives that enable growth, add value and enhance the consumer experience.
Our joint planning, decision making, execution and management processes to ensure successful business growth.
Proven track record
We have a proven track record with large and enterprise clients, achieving business growth through large scale, complex solution implementation in areas such as omnichannel, apps and unique business models.
Faster speed to market without compromising on customer experience when brands partner with ESW.
Increase in conversion rate when switching from a “plug and play” platform to a strategic partner like ESW.
Increase in revenue from delivering a consistent brand experience across all markets and channels.