ESW and DPD Announce Strategic Collaboration

A DPD last-mile delivery van drives down a cobblestone street

The new alliance enables frictionless cross-border ecommerce selling and shipping for DPD customers

26 September 2023, LONDONESW, the global direct-to-consumer (DTC) ecommerce company, and DPD, the leading UK parcel delivery brand, today jointly announced a strategic partnership which enables DPD’s retail customers in Great Britain to accelerate their DTC expansion to reach global consumers in more than 200 countries. 

This alliance gives DPD’s UK customers the ability to access ESW’s one-stop solution providing technology and deep localisation expertise through a capital-light approach – alleviating the friction that often impedes brands and retailers from selling directly to international consumers cross-border. 

The partnership with DPD expands ESW’s UK market share and will see it supporting the delivery leader’s extensive network of top-tier retail and brand customers.

ESW’s Global Voices research of more than 16,000 consumers across sixteen countries, reveals a diverse map of demand for UK products in contrast to ongoing low consumer confidence in the UK, with just 7% of UK consumers surveyed indicating they intend to spend more online in the coming 12 months.  The UK was one of the top three most shopped markets for international online purchases across categories including luxury goods (with 32% of consumers buying from British brands), clothing (29%), footwear (29%), cosmetics (27%) and consumer electronics (24%). 

“At ESW, our core mission is to facilitate seamless DTC access to brands seeking to find new ways to grow revenue, optimise inventory and improve margins using a cross-border strategy.  We’re delighted to partner with DPD to offer its clients the opportunity to grow beyond British borders and access the significant revenue opportunities available,” commented Martim Avillez Oliveira, Global Chief Revenue Officer, ESW. 

“At DPD we are committed to innovating to offer our clients new opportunities to grow their businesses and add value.  This alliance with ESW offers DPD customers the ability to seamlessly expand beyond the UK to sell and ship around the world, with the confidence that they are delivering the same quality shopping experience globally as they do locally,” Jonathan Pratt, Director of Sales & CRM, DPD UK commented.

ESW, whose brand partners include DSquared2, Michael Malul London and Movado, supports DPD customers at every stage of their global growth. The company leverages its deep understanding of local markets to create unique DTC opportunities that drive customer lifetime value. Brands integrating with ESW’s DTC solutions can enter both domestic and new international markets in a matter of weeks while maintaining control over every aspect of their experience, from their data to the look and feel of their ecommerce sites to their content, catalogue, payments, fulfilment, and delivery and returns experience.  


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About ESW

ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. ESW acquired Scalefast in June 2022, and the combined organisation offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of a company’s development. From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post. 

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About DPD 

DPD is a member of Geopost, a European leader in parcel delivery and solutions for e-commerce, operating in 49 countries across all continents through its network of expert delivery brands. Part of the La Poste Groupe, Geopost generated a €15.6 billion revenue and delivered 2.1 billion parcels worldwide in 2022.

With 57,000 employees, Geopost endeavours to make commerce more convenient, profitable and sustainable for their customers and communities. Committed to becoming an international reference in sustainable delivery, Geopost is the first global delivery company to have its roadmap to Net Zero by 2040 approved by the Science Based Targets initiative (SBTi).

In the UK, DPD operates more than 10,000 vehicles from 85 locations, delivers over 400 million parcels a year and has announced plans to deliver to 30 of the largest towns and cities in the UK with zero and low-emission final mile delivery vehicles, by the end of 2023.

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