ESW’s global direct-to-consumer (DTC) ecommerce solution is now available via Shopware’s technology vendor ecosystem
ESW enables Shopware merchants to rapidly deploy hyper-localised DTC customer experiences across 200 global markets
4 December 2023, Dublin – Global direct-to-consumer (DTC) ecommerce leader, ESW, today announces its official technology partnership with Shopware, a leading open source ecommerce platform, enabling Shopware’s retailer ecosystem to rapidly activate DTC and cross-border commerce experiences in more than 200 global markets.
The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.
Already the leading ecommerce platform in the DACH region, Shopware is continuing to expand internationally following funding from investment firm, Carlyle, and PayPal. It is trusted by the largest mid-to-enterprise brands and multinational market leaders including Philips, Jägermeister and Aston Martin. Every Shopware partner undergoes a rigorous evaluation process, investing significant time and effort to meet Shopware’s rigorous standards. This guarantees that merchants can confidently select a partner who meets the highest quality criteria.
Stefan Hamann, Shopware CEO, commented: “We’re very happy to have ESW on board as a partner sharing the same mission to create unforgettable shopping experiences to help merchants achieve their goals and reap the benefits of a wider margin and increased revenue powered by new DTC and global trading opportunities.”
“We are delighted to announce our partnership with Shopware to offer their merchants direct access to ESW’s quick-to-market ecommerce solution that cost-effectively supports any stage of a company’s DTC development. Providing a fully localised shopping experience – from pricing to payments, compliance, duties and taxes and logistics for consumers in over 200 markets with 100% carbon neutral shipping – ESW enables retailers to quickly expand their global consumer base and grow top-line revenue through an asset-light strategy,” commented Martim Avillez Oliveira, Chief Revenue Officer at ESW.
ESW, whose brand partners include Victoria’s Secret, Michael Malul London and Movado, supports Shopware merchants at every stage of their global growth. The company leverages its deep understanding of local markets to create unique DTC opportunities that drive customer lifetime value. Brands maintain control over every aspect of their experience, from their data and the look and feel of their ecommerce sites to their content, catalogue, payments, fulfilment, and delivery and returns experience.
Notes to Editors
ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. ESW acquired Scalefast in June 2022, and the combined organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of a company’s development. From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.
Shopware, founded in Schöppingen, Germany, in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases. Shopware is well-positioned and one of the market leaders in its segment, especially in the DACH region, with a fast-growing business in North America.
The solution is headless, API-first, and uses an open source architecture, allowing merchants to individually customize and scale the product offering, creating a strong customer experience. Furthermore, Shopware relies on a global network of 1,600 sales, technology and solution partners, securing a stable ecosystem. Shopware merchants currently process a combined GMV of more than 20 billion USD across the global Shopware platform.