Agentic Commerce
Be present wherever AI discovers, recommends, sells.
What is ESW agentic commerce?
ESW Agentic Commerce is the AI commerce layer of the ESW Platform. Discovery, checkout, fulfillment and post-purchase service run through the same operating model already managing your global transactions, now built for the interfaces where AI is directing shopper intent.
$165B
AI investment in retail projected by 2030
9x
higher conversion from AI search traffic vs social referrals
59%
higher sales growth for retailers deploying AI agents
AI is reshaping commerce faster than most retailers can respond
Conversational assistants and AI-driven platforms are becoming buying channels in their own right. Most retailers are waiting or experimenting through disconnected tools that create more complexity than clarity.
Sitting back means losing ground. Experimenting without coordination compounds your exposure. And most agentic commerce solutions are built for domestic markets only, leaving duties, landed cost and cross-border compliance unresolved.
You need a technology partner that absorbs the evolving complexity of AI commerce.
We power your global agentic commerce capabilities
Agentic discovery and checkout
Your catalogs surface when AI assistants recommend, compare and sell. Checkout completes within the AI interface with duties, taxes and landed cost calculated across markets.
ESW agents
Pre-built AI agents automate payments, fraud management, fulfillment and customer service, including A2C capabilities. Every decision operates within defined governance policies, all managed through your Agentic hub.
Agentic hub
One central environment for all ESW agentic commerce capabilities, spanning B2A, A2C and emerging A2A models. Documentation, integration guides, API specifications, agent onboarding and deployment controls all in one place.
Our approach separates readiness from experimentation
Accountability built into every automated decision
When discovery, checkout and post-purchase automation run through separate vendors, no single party owns the outcome. ESW consolidates accountability across the full AI commerce workflow. One governance model. One partner responsible.
The connections that point solutions miss
Standalone AI tools cannot calculate landed cost, verify shipping eligibility, apply the correct duty regime, settle in local currencies or manage Merchant of Record obligations. ESW Agentic Commerce handles all of these within one operating model, across every market you trade in.
One control layer as automation scales
Automation spread across different tools creates inconsistency and blind spots. Your agentic hub centralizes deployment and oversight so AI workflows scale consistently.
What changes when AI operates inside your commerce model
Products that show up where AI shops
AI is becoming the primary discovery layer. Brands optimized for it capture shopper intent. Those that are not lose to competitors who are. AEO makes your catalogs machine-readable. GEO builds the authority signals AI trusts.
Revenue from channels that did not exist before
AI search traffic converts 9x more often than social referrals. Retailers deploying their own agents saw 59% higher sales growth.
Faster adoption of AI commerce channels
New AI shopping environments become accessible through standardized accelerators rather than custom integration projects. Time from emerging channel to live and transacting compresses significantly.
Predictable automation at scale
Every agent operates within defined policies. As automation expands across more workflows and markets, your governance model scales with it.
Visibility across every automated workflow
Your team sees what agents are doing, how they are performing and where issues are emerging. Automation scales with oversight, not blind spots.
Common Questions
Agentic Commerce, Ready Now
