Agentic Commerce
Be present wherever AI discovers, recommends, sells.
What is ESW agentic commerce?
ESW Agentic Commerce is the AI commerce layer of the ESW platform. AI discovery, checkout, fulfillment and post-purchase service run through the same operating model already managing your global transactions.
Rather than adding AI tools onto fragmented systems, ESW Agentic Commerce extends what the platform already does, now built for the interfaces where AI is directing shopper intent.
$165B
AI investment in retail projected by 2030
9x
higher conversion from AI search traffic vs social referrals
59%
higher sales growth for retailers deploying AI agents
AI is reshaping commerce faster than most retailers can respond
AI is changing how your shoppers discover, evaluate and purchase products. Conversational assistants and AI-driven platforms are becoming buying channels in their own right.
Some retailers are waiting to see how this plays out. Others are experimenting through disconnected tools and one-off integrations that create more complexity than clarity.
Sitting back means losing visibility where your shopper intent is shifting. Experimenting without coordination compounds your exposure as programs scale. And most emerging agentic commerce solutions are built for domestic markets only, leaving duties, landed cost and cross-border compliance unresolved.
You need a technology partner that absorbs the evolving complexity of AI commerce.
We power your global agentic commerce capabilities
Agentic discovery and checkout
Your product data is enriched and optimized so your catalogs surface when AI assistants recommend, compare and sell. Optimization covers pricing, availability, specs and descriptions for how AI reads and ranks products. When your shopper or agent is ready to buy, checkout completes within the AI interface, with duties, taxes and landed cost calculated across markets.
ESW agents
Pre-built AI agents automate payments, fraud management, fulfillment and customer service across your operations, including A2C (agent-to-consumer) capabilities. Every decision operates within defined governance policies, all managed through your Agentic hub.
Agentic hub
One central environment for all ESW agentic commerce capabilities, spanning B2A, A2C and emerging A2A models. Documentation, integration guides, API specifications, agent onboarding and deployment controls all live in one place for your team.
Our approach separates readiness from experimentation
Accountability built into every automated decision
When discovery, checkout and post-purchase automation run through separate vendors, no single party owns the outcome. ESW consolidates accountability across the full AI commerce workflow. One governance model. One escalation path. One partner responsible.
The connections that point solutions miss
Standalone AI tools cannot calculate landed cost, verify whether a product can ship to a destination market, apply the correct duty regime, settle in local currencies or manage Merchant of Record obligations. ESW Agentic Commerce handles all of these within one operating model, across every market you trade in.
One control layer as automation scales
Automation spread across different tools creates inconsistency and blind spots in your operations. Your agentic hub centralizes deployment and oversight so AI workflows scale consistently rather than fragmenting into disconnected experiments.
What changes when AI operates inside your commerce model
Products that show up where AI shops
Gartner predicts traditional search engine volume will fall 25% by 2026 as AI becomes the primary discovery layer. Brands whose product data is optimized for AI environments capture that intent. Those that are not discoverable lose shoppers to competitors who are. Two disciplines drive this: AEO (Agentic Engine Optimization) makes your catalogs machine-readable. GEO (Generative Engine Optimization) builds the authority signals AI trusts when choosing between products.
Revenue from channels that did not exist before
AI search traffic converts 9x more often than social referrals, and retailers deploying their own agents saw 59% higher sales growth.
Faster adoption of AI commerce channels
New AI shopping environments become accessible through standardized accelerators rather than custom integration projects. The time from emerging channel to live and transacting compresses significantly for your team.
Predictable automation at scale
Every agent operates within defined policies. As automation expands across more of your workflows and markets, your governance model scales with it rather than loosening.
Visibility across every automated workflow
Your team sees what agents are doing, how they are performing and where issues are emerging. Automation scales with oversight, not blind spots.
Common Questions
Agentic Commerce, Ready Now
