Offload global fulfillment without the infrastructure investment

Scale internationally without building the operation underneath it.

Global fulfillment is a bet most brands can’t keep funding

Operating international fulfillment internally requires continuous investment in infrastructure, carriers, last-mile and returns logistics. None of it is optional. 

At the start the footprint is small and the cost base is manageable. As you grow, capital requirements multiply with every new market. At enterprise volume, the investment competes directly with the priorities that drive growth. Fulfillment becomes a financial drag instead of a commercial advantage. 

The model that worked at low volume breaks at scale. The alternative is not to grow more slowly. It is to operate the model differently. 

We run the operation. You keep the capital.

ESW operates global fulfillment execution as a service. The infrastructure, carrier relationships and operational expertise transfer to us. The commercial outcome stays with you. 

Delivery performance, compliance and returns handling stay consistent across regions, without your team running the operation underneath. The capital, headcount and management bandwidth that would have built global logistics internally stay free for growth. 

The capabilities behind a fully managed model

  • Fulfillment by ESW across 50+ global centers

    We operate your fulfillment execution through ESW's global network of distribution centers. Your goods move through our infrastructure, our carriers and our operational layer.

  • Returns processed within the same model

    Global Returns handles the reverse flow through standardized workflows. Inspection, refund execution and inventory recovery run within the same operational model that fulfills your forward orders.

  • Trade compliance within supply chain execution

    Trade compliance runs within Global Supply Chain, covering import documentation, customs and dangerous goods. Compliance is part of how goods move, not a separate workflow.

  • Order coordination across every channel

    Omnichannel Order Management connects DTC, marketplace and social orders through one operational layer, so fulfillment execution stays consistent across surfaces.

A 3PL handles warehouses. We handle the operating model behind them.

Outsourcing fulfillment to a 3PL still leaves coordination, compliance and the broader commerce model with the brand.

Logistics and commerce running through one model

We integrate fulfillment execution into the same platform that runs your checkout, compliance, order management and returns, so the whole operation stays aligned without manual handoffs.

Built for international scale, not adapted to it

3PL networks were built for domestic logistics and extended internationally. Our infrastructure was built for cross-border from the start, with trade compliance, multi-market routing and international returns coordinated within the same model.

The result is faster delivery, lower cost, no infrastructure bill

  • Capital freed for growth priorities

    The investment that would have gone into distribution infrastructure, carrier relationships and returns logistics stays available for growth.

  • Improved delivery performance

    Goods move through infrastructure built for international scale. Delivery performance improves rather than fluctuating with internal capacity.

  • Lower fulfillment cost

    ESW's network economics apply to your volume. Cost reductions from scale, optimized routing and consolidated carrier relationships compound as you grow.

  • Operational growth without infrastructure expansion

    New markets and higher volume run through the existing model. Your operations team supports global growth without the headcount, partnerships or capital commitments that internal fulfillment would require.

Common Questions

Part of the ESW Platform

This is what one coordinated operating model looks like in practice: every product working through the same platform, so fulfillment offloads cleanly while the rest of your operation stays aligned. 

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See how ESW helps brands scale internationally without the infrastructure bill of running fulfillment in-house.